Privacy Policy

1. Introduction

Grounding LLC ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered workflow automation and agent optimization services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email address, password)
• Workflow data and automation configurations
• Usage data and interaction patterns with our services
• Payment information (processed securely through third-party payment processors)
• Communications and support requests

We also automatically collect certain information about your device and how you interact with our services, including IP address, browser type, operating system, and usage statistics.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and security alerts
• Respond to your comments, questions, and customer service requests
• Develop new features and functionality
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and security threats

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With service providers who perform services on our behalf
• To comply with legal obligations or respond to lawful requests
• To protect the rights, property, and safety of Grounding, our users, or others
• In connection with a merger, sale, or acquisition of all or part of our company
• With your consent or at your direction

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Objection to or restriction of certain processing activities
• Data portability
• Withdrawal of consent

To exercise these rights, please contact us at luke@grounding.dev

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our services. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features.

9. Third-Party Services

Our services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes indicates your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: luke@grounding.dev
Address: Grounding LLC